Privacy Policy
Maths at Your Fingertips
Effective Date: 10/04/2026
Brand Name: Maths at Your Fingertips
Website: www.mathsatfingertips.com
Android App: https://play.google.com/store/apps/details?id=co.rios.mayf
Contact Email: mathsatyourfingertips@gmail.com
WhatsApp Contact: +91 8989-999-121
1. Introduction
This Privacy Policy explains how Maths at Your Fingertips collects, uses, stores, shares, and protects the personal information of users, students, parents, guardians, customers, and visitors who access our courses, study material, website, Android app, social media pages, WhatsApp support, payment pages, or any other services provided by us.
By using our website, app, social media channels, WhatsApp communication, payment links, courses, study material, or other services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information from you:
A. Personal Information
• Name of student, parent, guardian, or customer
• Mobile number / WhatsApp number
• Email address
• City, state, or general location
• Class, exam category, course preference, or study requirement
• Login details if you create an account on our website or app
• Information shared by you through forms, messages, chats, or support requests
B. Payment-Related Information
When you purchase our courses, study material packs, PDFs, videos, subscriptions, or other products, your payment may be processed through third-party payment gateways such as Razorpay or other payment service providers.
We may receive limited payment confirmation details such as:
• Name
• Email address
• Mobile number
• Order ID / payment ID
• Payment status
• Amount paid
• Date and time of transaction
We do not store your complete debit card, credit card, UPI PIN, net banking password, CVV, OTP, or other sensitive banking credentials. These details are processed securely by the payment gateway or banking partners.
C. Course and Usage Information
We may collect information related to:
• Courses or study material purchased by you
• Download or access history
• App or website usage activity
• Login activity
• Device type, browser type, IP address, and technical logs
• Communication history with our support team
D. Communication Information
When you contact us through WhatsApp, email, phone, social media, website forms, or app support, we may store your messages and contact details to provide support, resolve issues, and improve our services.
3. How We Use Your Information
We use your information for the following purposes:
• To provide access to purchased courses, PDFs, videos, notes, and study material
• To process orders, payments, invoices, and purchase confirmations
• To send course updates, download links, login details, and transaction-related messages
• To provide customer support through WhatsApp, email, phone, or social media
• To improve our website, app, courses, notes, and study material
• To prevent fraud, misuse, unauthorized sharing, piracy, or illegal distribution of paid material
• To send important service-related updates
• To send promotional offers, new course announcements, or educational updates, where permitted
• To comply with legal, tax, accounting, regulatory, or law-enforcement requirements
4. Sharing of Information
We do not sell your personal information.
We may share your information only in the following cases:
A. Payment Gateways
We may share necessary transaction information with payment gateways such as Razorpay or other payment service providers to process payments and confirm transactions.
B. Service Providers
We may use third-party service providers for website hosting, app management, email delivery, WhatsApp communication, analytics, file delivery, cloud storage, customer support, or security purposes. These providers may access limited information only to perform their services.
C. Legal Compliance
We may disclose information if required by law, regulation, court order, government authority, tax authority, payment gateway, bank, or law-enforcement agency.
D. Business Protection
We may use or share information where necessary to protect our rights, prevent fraud, stop unauthorized sharing of paid content, protect intellectual property, enforce our terms, or ensure platform security.
5. Children’s Privacy and Student Data
Our educational content may be used by school students. If a user is below 18 years of age, the service should be used with the consent and supervision of a parent or legal guardian.
Payments for courses, study material, subscriptions, or any paid services should be made by a parent, guardian, or adult authorized to make such payment.
We do not knowingly collect unnecessary personal information from children. If a parent or guardian believes that a child has shared personal information without proper consent, they may contact us at mathsatyourfingertips@gmail.com , and we will take reasonable steps to review, correct, or delete such information where required.
6. Cookies and Tracking Technologies
Our website or app may use cookies, pixels, analytics tools, or similar technologies to:
• Improve user experience
• Remember preferences
• Analyze website or app performance
• Understand visitor behavior
• Improve educational content and marketing
• Show relevant advertisements or promotional content, where applicable
You may control or disable cookies through your browser settings. However, disabling cookies may affect some features of our website or services.
7. Marketing and Promotional Communication
We may contact you through WhatsApp, SMS, email, phone, social media, or app notifications to share:
• Course updates
• Study material updates
• Offers and discounts
• New launches
• Educational tips
• Payment or access reminders
You may request to stop receiving promotional communication by contacting us at mathsatyourfingertips@gmail.com or WhatsApp @ +91 8989-999-121. However, we may still send important transaction-related or service-related messages.
8. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
We may use secure systems, access controls, payment gateway security, password protection, and other reasonable technical and organizational measures. However, no internet-based service, website, app, or electronic storage method can be guaranteed to be 100% secure.
9. Data Retention
We retain your personal information only for as long as necessary for the purposes mentioned in this Privacy Policy, including:
• Providing course or study material access
• Customer support
• Payment and order records
• Legal, tax, accounting, and regulatory requirements
• Fraud prevention and protection of our rights
When the information is no longer required, we may delete, anonymize, or securely store it as per applicable requirements.
10. Your Rights
Subject to applicable law, you may contact us to:
• Access the personal information we hold about you
• Correct or update your personal information
• Request deletion of your personal information, where legally permissible
• Withdraw consent for certain types of processing
• Raise a privacy-related complaint or concern
• Opt out of promotional communication
To exercise these rights, please contact us at:
Email: mathsatyourfingertips@gmail.com
WhatsApp: +91 8989-999-121
We may ask for verification of your identity before processing such requests.
11. Third-Party Links and Platforms
Our services may contain links to third-party websites, payment gateways, social media platforms, app stores, YouTube, WhatsApp, Telegram, Google services, or other external platforms.
We are not responsible for the privacy practices, policies, content, or security of third-party platforms. You are advised to review the privacy policies of such third-party services before using them.
12. Payment Gateway Disclaimer
Payments made through Razorpay or any other payment gateway are subject to the terms, privacy policy, and security practices of the respective payment gateway.
We do not control the payment gateway’s collection or processing of your banking, card, UPI, wallet, or payment authentication details.
13. Intellectual Property and Misuse Prevention
Our paid courses, PDFs, videos, notes, formula sheets, guides, and study material are protected educational content. We may use customer information, transaction records, access logs, device details, or download history to prevent unauthorized sharing, piracy, resale, copying, or misuse of our content.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, app, payment page, or other appropriate platform with the updated effective date.
You are advised to review this Privacy Policy periodically.
15. Contact Us
For any privacy-related questions, correction requests, deletion requests, complaints, or concerns, you may contact us at:
Maths at Your Fingertips
Email: mathsatyourfingertips@gmail.com
WhatsApp: +91 8989-999-121
We will try to respond to your request within a reasonable time.